🎓 AI in Investigations - Education and Training Hub

• [Upcoming Feature] Comtrac AI Forms Video (12 min) 

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Need further help? Reach out to our friendly customer success team at customersuccess@comtrac.com.au.

AI Governance & Alignment to Frameworks

Adopting AI in investigations requires more than capability, it demands strong governance, accountability, and alignment with established frameworks.

This section provides resources to help your organisation use AI responsibly, highlighting the frameworks Comtrac follows and the rigorous risk assessments we conduct throughout the development and ongoing operation of our AI features. Below is an overview of our AI governance principles and supporting assets to embed responsible, effective AI use in investigations.

Applying the 20-60-20 Rule for Better Results Webinar (37 min) -  Watch this on-demand webinar on applying AI with the right structure and safeguards in investigations, regulation, and compliance. Learn how the 20/60/20 rule works in practice where human direction starts the process, AI drives analysis, and professional judgment ensures defensible outcomes. Watch the on-demand webinar. 

The New Partner in Investigations
This white paper guides law enforcement, regulatory, and government leaders on adopting AI safely and ethically. It clarifies core AI concepts, outlines robust Australian and global governance frameworks, and shows that leveraging AI is a path of responsible implementation, not unmanaged risk. Download the white paper. 

AI Governance Frameworks & Guidance

Comtrac's platform was designed with the pillars of responsible AI at its core. We have thoroughly assessed potential risk factors in the development and ongoing maintenance of our AI tools to ensure they are fair, secure, and transparent—key themes across all jurisdictional AI frameworks and guidance.

• National framework for the assurance of artificial intelligence in government 

• Digital Transformation Agency - Australian Government use of public generative AI tools​

• New South Wales AI Assurance Framework

• Resources on the responsible use of generative artificial intelligence (Gen AI) in Supreme Court proceedings

• Queensland Foundational Artificial Intelligence Risk Assessment (FAIRA) framework

• Administrative Guideline for the safe and responsible use of Generative Artificial Intelligence in the Victorian Public Sector
• Guidance for the use of artificial intelligence in Tasmanian Government

• Guidelines concerning the use of Generative artificial intelligence in litigation in South Australian Courts

• WA Government Artificial Intelligence Policy and Assurance Framework

Want to learn more about AI in investigations, including the risks, the benefits, and how to implement it safely?

• Building an AI-ready investigation team: People, skills and the right tools

• Navigating the risks of public LLMs: Why government agencies need safe, targeted AI solutions for their investigations

• Safe and targeted AI as a force multiplier in law enforcement

• Policing under pressure: How AI and better systems can boost staff retention