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      Quick Start Videos

      A series of short quick start videos to get you up and running in no time.

      Comtrac Training Academy

      Become a certified Comtrac expert with our comprehensive course!

      Integrations & APIs

      Integrate Comtrac with other Systems and optimise your investigative workflows.

      Online User Guides: Getting Access

      "How to" access our complete library of Online User Guides. They are accessible via invite / registration only.

      Logging In / Changing Password

      Logging in and changing your Comtrac password.

      Homepage

      Homepage and Operational Dashboard tailored to role permissions.

      Incident Search Table

      Searchable table of incidents and cases.

      Incident / Case Administration

      Incident and case admin functionality supporting an investigation / inspection / regulatory activity.

      Investigation Management

      Investigation management functionality accessed by officers assigned to a case (exhibit register, running sheet log, investigation matrix etc.).

      Case Reports

      Case specific automated reports, including BOE's / formal reports, officer's statements and right to information reports.

      Field Notes

      Contemporaneous notetaking and file gathering functionality that can be associated with a case.

      Intelligence Reports

      Intelligence / activity report creation from a range of information received.

      Search

      Targeted person and general searching across the database.

      System Administration

      General and advanced system administration functionality. Configure and tailor Comtrac to your agency or organisation's requirements.

      Resources

      Store user resources (templates, legislation URL's, SOP's) within Comtrac using the resources folder structure.

      Reporting

      List of user-specific downloaded reports and detailed statistics reports.

      Public Portal

      Engage with external parties using the secure public portal (send tasks, RFIs and share BOE's/formal reports).

      Release Notes

      Summary of the latest functional changes and updates to Comtrac.

      ICETS

      Guides specifically for ICETS students completing the Certificate IV in Government Investigations course.

      Archived User Guides

      Archived user guides that have since been replaced with updated content.