---
title: "August 2025 Release Notes: Here’s what’s new in Comtrac this August!"
description: Word Formal Report is Here!!
---

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# August 2025 Release Notes: Here’s what’s new in Comtrac this August!

## Word Formal Report is Here!!

**Online User Guides Access**: If you can't access any of the Online User Guide links below, please see this article for more information - [Accessing our Online User Guides](https://help.comtrac.com.au/access-the-comtrac-academy?hsLang=en)

**Please Note: **Any case-related information below is purely fictitious and for training purposes only.

### **New Feature: Export Formal Reports as Word Documents**

We’re excited to introduce a new export option for Formal Reports: **Microsoft Word (.docx)** format. This enhancement adds to the existing export options (HTML and PDF), giving users greater flexibility in how they share and collaborate on formal documentation within **Comtrac.**

#### **Key Benefit of Word Format?**

The Word document format is ideal for teams that:  
• Need to **customise** report content after generation.  
• Want to **add comments or track changes** collaboratively.  
• Prefer a more editable format for internal or stakeholder review.

#### **Key Functionality:**

• **Table of Contents with Section Links:** Quickly jump to any section with a single click.  
**• Clickable Hyperlinks:** Embedded exhibit links remain active and accessible.  
**• Statement Handling:** Witness statements and other statement documents are embedded as images. These remain **non-editable** to preserve source integrity.  
**• Edit-Friendly:** You can freely edit all standard text fields within the report—except for exhibits (rendered as images).

#### **How to Export a Formal Report in Word:**

1\. Navigate to **Incidents**  
2\. Select **Incidents (Purple Ribbon)**  
3\. Open the relevant **Assigned Case**  
4\. Go to the **Case Reports** tab, then choose **Formal Reports**  
5\. Click **Export** beside your report  
6\. Select the **Word icon** to generate your .docx version

**Note:** Make sure the Formal Report has already been created or generated before attempting to export

**You can find a more detailed guide around generating formal report within Comtrac here -** [Create Automated Formal Report](https://help.comtrac.com.au/create-a-formal-report?hsLang=en)

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