--- title: Incident / Case Administration Overview description: The Incident / Case Administration functions appear on the left-hand side of the screen, and can also be viewed by Comtrac users not assigned to the case. --- [Skip to content](https://help.comtrac.com.au/incident/case-administration-overview#main-content) English Show submenu for translations [Contact us](https://help.comtrac.com.au/kb-tickets/new?hsLang=en) [Customer portal](https://help.comtrac.com.au/tickets-view?hsLang=en) ![comtrac-logo-2026-4](https://help.comtrac.com.au/hs-fs/hubfs/comtrac-logo-2026-4.png?width=300&height=80&name=comtrac-logo-2026-4.png) - [Comtrac Help Centre](https://help.comtrac.com.au/) - [Go to comtrac.com.au](https://comtrac.com.au/) - [Contact Us](https://help.comtrac.com.au/kb-tickets/new) Open main navigation Close main navigation - [Comtrac Help Centre](https://help.comtrac.com.au/) - [Go to comtrac.com.au](https://comtrac.com.au/) - [Contact Us](https://help.comtrac.com.au/kb-tickets/new) - English Show submenu for translations - [Contact us](https://help.comtrac.com.au/kb-tickets/new) - [Customer portal](https://help.comtrac.com.au/tickets-view) - Go to comtrac.com.au Go to comtrac.com.au Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Comtrac Help Centre](https://help.comtrac.com.au/?hsLang=en) 2. [Incident / Case Administration](https://help.comtrac.com.au/incident-case-administration?hsLang=en) 3. [Overview](https://help.comtrac.com.au/incident-case-administration?hsLang=en#overview) # Incident / Case Administration Overview ## The Incident / Case Administration functions appear on the left-hand side of the screen, and can also be viewed by Comtrac users not assigned to the case. > The Incident / Case Administration guides relate to the below section in Comtrac. Your exact layout may differ depending on the screen text and configuration set up for your agency / organisation, as well as your Comtrac version **Navigate to: **Incidents \> Incidents (Purple Ribbon) \> Add Incident or Select Existing Ensure you are [signed in](https://help.comtrac.com.au/access-the-comtrac-academy?hsLang=en) to the Comtrac Help Centre to access the full range of guides, including the following Incident / Case Administration Guides: - [Adding or Editing Incident Details](https://help.comtrac.com.au/add/edit-incident-details?hsLang=en) - [Add Triage Assessment](https://help.comtrac.com.au/add-triage-assessment?hsLang=en) - [Add/Edit Affected Party](https://help.comtrac.com.au/add/edit-affected-persons?hsLang=en) - [Add/Edit Alleged Party / Person of Interest](https://help.comtrac.com.au/add/edit-alleged-party-/-person-of-interest?hsLang=en) - [Add/Edit Allegation/Inspection/Investigation Type](https://help.comtrac.com.au/add/edit-investigation-type?hsLang=en) - [Add/Edit Correspondence and Attachments](https://help.comtrac.com.au/add/edit-correspondence-and-attachments?hsLang=en) - [Request for Information (RFI) & the Public Portal](https://help.comtrac.com.au/manage-request-for-information?hsLang=en) - [Add Property or Other Entities](https://help.comtrac.com.au/add-property-or-other-entities?hsLang=en) - [Add Allegation/Inspection Particulars](https://help.comtrac.com.au/add-allegation/inspection-particulars?hsLang=en) - [Add a Conclusion](https://help.comtrac.com.au/add-a-conclusion?hsLang=en) - [Add/Edit Case Outcomes and Results](https://help.comtrac.com.au/add-case-outcomes/results?hsLang=en) - [Record Case File Location](https://help.comtrac.com.au/record-case-file-location?hsLang=en) ### Incident / Case Administration Section [![Incident Case Administration Section](https://help.comtrac.com.au/hs-fs/hubfs/Incident%20%20Case%20Administration%20Section.png?width=419&height=829&name=Incident%20%20Case%20Administration%20Section.png)](https://help.comtrac.com.au/hubfs/Incident%20%20Case%20Administration%20Section.png?hsLang=en)   - [Quick Start Videos](https://help.comtrac.com.au/quick-start-videos?hsLang=en#main-content) - 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