---
title: System Administration Overview
description: The System Administration &amp; System Administration (Advanced) guides relate to the below sections in Comtrac. Your exact layout may differ depending on your organisation / agencies screen text, configuration and Comtrac version.
---

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1. [Comtrac Help Centre](https://help.comtrac.com.au/?hsLang=en)
2. [System Administration](https://help.comtrac.com.au/system-administration?hsLang=en)
3. [Overview](https://help.comtrac.com.au/system-administration?hsLang=en#overview)

# System Administration Overview

## The System Administration & System Administration (Advanced) guides relate to the below sections in Comtrac. Your exact layout may differ depending on your organisation / agencies screen text, configuration and Comtrac version.

### System Administration

**Navigate to:** Admin (Admin Users Only)

Ensure you are [signed-in](https://help.comtrac.com.au/access-the-comtrac-academy?hsLang=en) to the Comtrac Help Centre to access the full range of guides, including the following System Administration Guides:

- [Add and edit Investigation Categories (e.g. Legislation, Code of Conduct)](https://help.comtrac.com.au/13.1-add-and-edit-investigation-categories-e.g.-legislation-code-of-conduct?hsLang=en)
- [Add Offence/Breach Type](https://help.comtrac.com.au/add-offence-breach-type?hsLang=en)
- [Add/Edit System Dropdown Lists](https://help.comtrac.com.au/add/edit-system-dropdown-lists?hsLang=en)
- [Add/Edit Running Sheet Sub-Categories](https://help.comtrac.com.au/add/edit-running-sheet-sub-categories?hsLang=en)
- [Add/Edit Users](https://help.comtrac.com.au/add/edit/remove-user?hsLang=en)
- [Add User Resource](https://help.comtrac.com.au/add-user-resource?hsLang=en)
- [User Activity Log](https://help.comtrac.com.au/user-activity-log?hsLang=en)
- [(🚀 COMING SOON) Delete Case](https://help.comtrac.com.au/delete-case?hsLang=en)
- [Dashboard Setup](https://help.comtrac.com.au/dashboard-setup?hsLang=en)

### System Administration Section

[![System Admin](https://help.comtrac.com.au/hs-fs/hubfs/System%20Admin.png?width=688&height=53&name=System%20Admin.png)](https://help.comtrac.com.au/hubfs/System%20Admin.png?hsLang=en)

---

### System Administration (Advanced)

**Navigate to:** Admin \> Advanced (Admin Users Only)

Ensure you are [signed-in](https://help.comtrac.com.au/access-the-comtrac-academy?hsLang=en) to the Comtrac Help Centre to access the full range of guides, including the following System Administration (Advanced) Guides:

- [Add/Edit Agency Logo and Name](https://help.comtrac.com.au/add/edit-agency-logo-and-name?hsLang=en)
- [Upload Forms (with Tokens)](https://help.comtrac.com.au/upload-forms-with-tokens?hsLang=en)
- [Download Data File](https://help.comtrac.com.au/download-data-file?hsLang=en)
- [Forms Manager](https://help.comtrac.com.au/forms-manager?hsLang=en)
- [Task Templates](https://help.comtrac.com.au/task-templates?hsLang=en)
- [Workflows](https://help.comtrac.com.au/workflows?hsLang=en)
- [Screen Text](https://help.comtrac.com.au/screen-text?hsLang=en)
- [Triage Weights](https://help.comtrac.com.au/triage-weights?hsLang=en)
- [Triage Categories](https://help.comtrac.com.au/triage-categories?hsLang=en)
- [Triage Questionnaire](https://help.comtrac.com.au/triage-questionnaire?hsLang=en)
- [Form List Configuration](https://help.comtrac.com.au/form-list-configuration?hsLang=en)

### System Administration (Advanced) Section

![System Admin (Advanced)](https://help.comtrac.com.au/hs-fs/hubfs/System%20Admin%20(Advanced).png?width=257&height=670&name=System%20Admin%20(Advanced).png)

 

- [Quick Start Videos](https://help.comtrac.com.au/quick-start-videos?hsLang=en#main-content)

    - [Start Here](https://help.comtrac.com.au/quick-start-videos?hsLang=en#start-here)
    - [Create a Case](https://help.comtrac.com.au/quick-start-videos?hsLang=en#create-a-case)
    - [Record Investigative Activities](https://help.comtrac.com.au/quick-start-videos?hsLang=en#record-investigative-activities)
    - [Create & Export Investigation Report](https://help.comtrac.com.au/quick-start-videos?hsLang=en#create-export-investigation-report)
    - [A Couple of More Useful Quick Starts](https://help.comtrac.com.au/quick-start-videos?hsLang=en#a-couple-of-more-useful-quick-starts)
- [Comtrac Training](https://help.comtrac.com.au/comtrac-training?hsLang=en#main-content)

    - [Live training](https://help.comtrac.com.au/comtrac-training?hsLang=en#live-training)
    - [On-demand training](https://help.comtrac.com.au/comtrac-training?hsLang=en#on-demand-training)
- [Integrations & APIs](https://help.comtrac.com.au/integrations-apis?hsLang=en#main-content)

    - [Overview](https://help.comtrac.com.au/integrations-apis?hsLang=en#overview)
    - [SafetyCulture](https://help.comtrac.com.au/integrations-apis?hsLang=en#safetyculture)
    - [Open API Documentation Links](https://help.comtrac.com.au/integrations-apis?hsLang=en#open-api-documentation-links)
- [Online User Guides: Getting Access](https://help.comtrac.com.au/online-user-guides-getting-access?hsLang=en#main-content)

    - [How To Access Our Complete Library](https://help.comtrac.com.au/online-user-guides-getting-access?hsLang=en#how-to-access-our-complete-library)
- [Logging In / Changing Password](https://help.comtrac.com.au/logging-in-changing-password?hsLang=en#main-content)

    - [Logging In / Changing Password](https://help.comtrac.com.au/logging-in-changing-password?hsLang=en#logging-in-changing-password)
- [Homepage](https://help.comtrac.com.au/homepage?hsLang=en#main-content)

    - [Overview](https://help.comtrac.com.au/homepage?hsLang=en#overview)
- [Incident Search Table](https://help.comtrac.com.au/incident-search-table?hsLang=en#main-content)

    - [Overview](https://help.comtrac.com.au/incident-search-table?hsLang=en#overview)
- [Incident / Case Administration](https://help.comtrac.com.au/incident-case-administration?hsLang=en#main-content)

    - [Overview](https://help.comtrac.com.au/incident-case-administration?hsLang=en#overview)
- [Investigation Management](https://help.comtrac.com.au/investigation-management?hsLang=en#main-content)

    - [Overview](https://help.comtrac.com.au/investigation-management?hsLang=en#overview)
- [Case Reports](https://help.comtrac.com.au/case-reports?hsLang=en#main-content)

    - [Overview](https://help.comtrac.com.au/case-reports?hsLang=en#overview)
- [Field Notes](https://help.comtrac.com.au/field-notes?hsLang=en#main-content)

    - [Overview](https://help.comtrac.com.au/field-notes?hsLang=en#overview)
- [Intelligence Reports](https://help.comtrac.com.au/intelligence-reports?hsLang=en#main-content)

    - [Overview](https://help.comtrac.com.au/intelligence-reports?hsLang=en#overview)
- [AI Features](https://help.comtrac.com.au/ai-features?hsLang=en)
- [Search](https://help.comtrac.com.au/search?hsLang=en#main-content)

    - [Overview](https://help.comtrac.com.au/search?hsLang=en#overview)
- [System Administration](https://help.comtrac.com.au/system-administration?hsLang=en#main-content)

    - [Overview](https://help.comtrac.com.au/system-administration?hsLang=en#overview)
- [Resources](https://help.comtrac.com.au/resources?hsLang=en#main-content)

    - [Overview](https://help.comtrac.com.au/resources?hsLang=en#overview)
- [Reporting](https://help.comtrac.com.au/reporting?hsLang=en#main-content)

    - [Overview](https://help.comtrac.com.au/reporting?hsLang=en#overview)
    - [Statistics Reports](https://help.comtrac.com.au/reporting?hsLang=en#statistics-reports)
- [Public Portal](https://help.comtrac.com.au/public-portal?hsLang=en#main-content)

    - [Overview](https://help.comtrac.com.au/public-portal?hsLang=en#overview)
- [Mobile Field Application - 'Comtrac Frontline'](https://help.comtrac.com.au/mobile-field-application-comtrac-frontline?hsLang=en)
- [BAU Release Schedule](https://help.comtrac.com.au/bau-release-schedule?hsLang=en#main-content)

    - [BAU Release Schedule](https://help.comtrac.com.au/bau-release-schedule?hsLang=en#bau-release-schedule)
- [Release Notes](https://help.comtrac.com.au/release-notes?hsLang=en#main-content)

    - [Change Log](https://help.comtrac.com.au/release-notes?hsLang=en#change-log)
- [ICETS](https://help.comtrac.com.au/icets?hsLang=en)
- [Archived User Guides](https://help.comtrac.com.au/archived-user-guides?hsLang=en#main-content)

    - [Divisions Release Notes](https://help.comtrac.com.au/archived-user-guides?hsLang=en#divisions-release-notes)
- [Product Webinar Recordings](https://help.comtrac.com.au/product-webinar-recordings?hsLang=en)

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